People who work in hotels, what are some the scariest, unexplainable, and/or creepiest things that you have experienced while working?
（TheDinomanShow）Got into a lift from the top floor to head down. Lift stopped at 4th floor, door opened, saw people outside standing still, making no attempt to come in despite me being alone inside and there was room for them. The automatic lift door then closed and before it was completely shut, I heard someone outside said “Why is the lift so full of people?”. FML
（Loco_Mojo）I’ve come to realize (through my 2 years as a night auditor) that the things that shake you the most are not the weird noises you hear or the overwhelming feelings of loneliness at 3 am. The stuff that really gets to you simply being things that your guests do.
There have been a few good incidents that have shaken me a bit over my tenure. An intoxicated man waving his gun around at 3 am, a woman having a schizophrenic breakdown in a room and having a violent dispute with herself, and a man wandering the halls talking to himself for hours on end.
For the sake of the thread though, I can remember one that struck me as extremely odd. One night a few hours after I had arrived for my shift a guest kept coming down and aimlessly wandering around the lobby and breakfast area. He was doing extremely odd things like talking to himself and sitting down at a breakfast table only to stand up and switch chairs at the same table every 2-3 minutes. Every time I asked him if he needed help he would jerk a little and mumble that he didnt need anything.
Well a few hours or so after he finally went to his room he came back down and said he had turned the heater on and it made him short of breath and needed me to call an ambulance. So even though I was confused I obliged. About a minute later the hotels fire alarms started to go off. The whole time the firemen where going up and down from his room they kept asking if he had anyone with him or if he was alone and I kept telling them that he was in fact alone and had no other guests in the room with him.
After the firemen left and everything was back to “Normal” I went to go look in the mans room. He had rearranged all of the furniture and put the TV in the bathroom and had put his trashcan in the middle of the room and set it on fire. The thing that troubled me wasnt the fact hat the man intentionally set his room on fire and could have possibly burned the hotel down, it was the fact that even though he was alone he had small children’s clothes spread around the room.
（Army_of_Wombles）Not inexplicable, but scary at the time! Worked as a waiter in an old hotel in Scotland that was reputedly haunted. The restaurant, and the part with the bedrooms, were seperate buildings and all ground-floor (this is important). One afternoon we were expecting two elderly sisters to check in for a few nights – friends of the owner and regular guests, though being a new-ish member of staff I’d not met them yet. Well, one of the other waiters mentioned that they’d arrived, and would I go put a bottle of claret in their room while they were being helped out of the car?
No worries – picked a bottle, opened it, got two glasses and a tray, and nipped out the back of the restaurant, across the courtyard, past the two old ladies getting out of their car, and into the main building. Turned into the corridor leading to the bedrooms. Now, at this point I knew there was nobody else in the building – no other guests and only the owner and a couple of waiters were around between lunch and dinner service. I’d also been told the stories about the hotel ‘ghost’ – apparently an old woman in grey who’d hanged herself when it was a coaching inn. I was therefore perturbed to see a headless figure, in faded Victorian dress, shuffling away from me down the corridor in complete silence.
W. T. F?
To my credit, I didn’t actually drop the tray, but I did eventually emit a noise resembling a Harrier jump jet winding up, causing the figure to turn around…
One of the two old ladies, suffering with severe osteoperosis that caused her head to be below her shoulders, had been let in the side door ahead of me so she didn’t have to walk so far…felt like an idiot. Told her I’d tripped with the tray but saved it, not sure she believed me.
（voteforbetti31）Excuse me for not being an amazing storyteller but this is definitely a true story. Not me specifically but my mother used to work at a hotel in Washington DC back in the 90s as a housekeeper/maid since she needed money because she was a refugee from Vietnam. Even though she didn’t know much English at the time, she knew enough to get by at her job and all the other staff and hotel guests loved her because of how sweet she was. Because of this, anytime high profile guests (such as the Backstreet Boys) would stay at the hotel, the manager always sent my mom to clean the room since she was good at it.
Anyways, one day, a guest came, who will we refer to him as Mr. M because I don’t know his real name, and checked in to their most expensive suite. As usual, the manager told my mom to go take care of his room. As she got there, there was a “do not disturb” sign so she told the manager she would come back later. What was weird was that no one was ever allowed in his room. The man stayed there for over a month and not one time did he let a staff come in to clean.
However, he paid a lot and he gave a warm welcome every time he passed a staff member/housekeeper so no one payed him any attention. Then one day, people didn’t see him anymore so they assumed he checked out, even though the receptionist had no account of this. Since it had been so long since the room was cleaned and the “Do not disturb” sign wasn’t on the door anymore, the manager told my mom to go check it out and try to clean up what she could.
As she got to the floor and unlocked the door to the room, a disturbing smell hit her. She couldn’t figure out what it was but she continued to survey the room, which was disgustingly messy. Her words were that, “it looked like someone had thrown a rave”, even though no other guests seemed to have ever gone into the room besides Mr. M. It had looked like Mr. M had deserted the place without telling anyone.
Anyways, my mom was still shocked by the smell so she tried to track it down. As she followed the smell, she could tell it was coming from the hotel room closet. When she opened the closet, there was nothing but a cardboard box on the ground from which the smell was resonating from. In the moment from being a housekeeper, my mother’s first instinct was to open the box to see what it was and clean/throw it out.
When she opened the box, what she saw scarred her to this day. It was the rotting/decomposing head of a young woman chopped off. My mother immediately screamed and got out of there, where she fainted in the elevator. Once she woke up, cops were everywhere and the hotel was like a CSI scene. The manager told her that Mr. M wasn’t his real name and he used a fake credit card to check in. The head of the woman was identified to be like a call girl/prostitute type person. I don’t know much more and any nitty gritty details but i’m sure one can look it up on the internet for more information. Needless to say, my mom quit that day.